How Can We Help?

Drucken

Status Overview

Online (green)

  • Immediate transmission of data to the cloud
  • Data on device and web dashboard are identical
  • Normal working on the tablet possible

Synchronization (orange)

  • Tablet occasionally sends data to the cloud
  • Tablet tries to connect to the cloud
  • Data on the device are current
  • Non-synchronized data is buffered on the device
  • The device may react somewhat sluggishly.

Less than 2 days Offline (red)

  • The device is up to date
    • When using several devices in one operation:
      • Devices do not synchronize with each other. It is possible for devices to display different statuses for checklists/tasks.
    • Data is buffered on the devices until the above statuses Online & Synchronization occur
  • Normal working on the device possible

Longer than 2 days Offline (red)

  • No display of checklists and tasks
  • The device is up to date
    • When using several devices in one operation:
      • Devices do not synchronize with each other. It is possible for devices to display different statuses for checklists/tasks.
    • Data is buffered on the devices until the above statuses Online & Synchronization occur
  • No more working on the device possible (avoidance of paper reports recommended)